Requests

Ask Sponge Labs for anything: website changes, chatbot tweaks, phone agent, this hub, marketing. Requests land on the Sponge Labs Deck as tasks.

Sample data

New request

Tell Sponge Labs what you want changed or added. Short is fine; they will ask if they need more.

Open
2
Submitted or received
In progress
1
Waiting on you
3
Sponge Labs needs an answer
Done
1
CreatedAreaTitleFromPriorityStatusLast update
Aug 26, 2026Website
Add before/after gallery filter
Let visitors filter the gallery by commercial vs residential and by interior vs exterior. Right now it is one long wall of photos.
Golden BrushnormalIn progressSep 2, 2026
Sep 1, 2026Rooster (chatbot)
Rooster should offer Spanish
A good share of property maintenance contacts prefer Spanish. Rooster should switch when the visitor writes in Spanish and capture the lead the same way.
Golden BrushlowReceivedSep 2, 2026
Aug 20, 2026Website
Non-school commercial photos
Every commercial photo on file is a school job, so none of it can be used publicly. This blocks the city and project pages.
Sponge LabshighWaiting on youAug 27, 2026
Aug 22, 2026Marketing
Call tracking with recording
On 727-937-5998, so the biggest lead source is finally measurable. Recordings should show up next to the lead in this hub.
Golden BrushnormalReceivedAug 23, 2026
Aug 18, 2026Maria (phone agent)
Maria: ask if this is a business or a home
First question after the greeting should sort commercial from residential so the callback goes to the right person.
Golden BrushnormalDoneAug 21, 2026
Aug 20, 2026Marketing
Mike's non-compete outcome
Unlocks the commercial ad launch and HOA work. Rooster and Maria both decline HOA asks until this is settled.
Sponge LabshighWaiting on youAug 20, 2026
Aug 20, 2026Website
Ruling on the homepage project card
The original site content features a transformation project that cannot be shown publicly. It needs an owner ruling before it stays or goes.
Sponge LabsnormalWaiting on youAug 20, 2026